Our integrated, 'minimal intervention' offer has three clear roots:-

1. We continue to experience the success of this approach as we develop it, feel proud of this, and would like many other clients to experience the value that this represents.

2. The approach offers a very particular win-win: the client gets to take more responsibility for success and ownership of the results; and we get to work at more depth, more elegantly and are left with an inherently satisfying 'story' of change, which can be traced through the series of small, precise interventions that we've offered.

3. We are trying, through this approach, to respond with integrity to the challenges of these times. As clients - and society more generally - seek ways to achieve more with less, so the consultancy profession faces growing disquiet about its reputation for charging of considerable fees for top-heavy 'programmes' of work of dubious value.

So, what does integrated, 'minimal intervention' consulting look like?

• Lean, well- framed, quick and precise contracting: We agree a succinct proposal, one phase at a time, with a broad brush plan for future work and monthly, face-to-face updates and/or resets.

• Surfacing the deeper issues early: We ensure that fundamental obstacles are surfaced and faced with courage and respect as early as possible. This process is rarely as painful as people expect, as much relief is often felt, which acts as an energising point for recovery.

• Just-in-time models/inputs to support the work: We don’t come promoting/pushing a set theory, but can either work with your in-house frameworks, or find something that will work well for you.

• Leveraging existing work patterns and scheduled events: We don't create a ‘change industry’ with separate events, new groups etc. but, where possible, getting alongside current work and meeting schedules and integrating change within these.

• 1:1 coaching in the moment, supported by strong relationships: We build relationships and understanding as we go, thus making it possible for a quick telephone conversation, or a well crafted email, to have a profound impact.

• Well-honed communications: We try to create elegant, pithy, succinct enough ways of communicating with you and your people, which respect the complexity of a situation, while offering something that’s often both surprising and affirming.

• Waiting and seeing: We avoid leaping in to drive progress too soon after an intervention, rather than waiting for the organisation to first find its way before deciding what needs to come next.